A director of operations once walked me through her strategy, and it was a good one. Five priorities down the left of a single slide, an owner beside each, a color for the quarter it belonged to. She recited it without glancing at the screen. Then I asked what her team had actually worked on that week, and she gave me the same five words in the same order, with the ease of someone who believed the words and the work were the same thing. A few days later I asked three of her managers what the priority was. I got three answers. None of them was wrong, exactly. None of them matched the slide either.
She did not have a communication problem. She had said the words plenty of times. What she had was a strategy that stopped being true somewhere between the offsite where it was written and the Tuesday morning I was standing in her office, and nobody had caught it because the slide still looked right.
A problem that refuses to get solved
Every year LHH, the talent and leadership-development arm of the Adecco Group, asks thousands of senior leaders what limits their effectiveness. In the 2026 edition, drawn from more than 2,530 companies, 28 percent named a lack of strategic clarity as a top constraint on their performance1, and ineffective decision-making sat near the top of the list for the second year in a row1. One in four said the way their organization makes decisions does not actually support what the business needs1. It is worth noting who is asking. LHH sells leadership development, so a finding that leaders need more of it deserves a raised eyebrow. The number still matches what I see in rooms where nobody is selling anything.
Here is the part that should trouble a senior leader more than the figure itself. It is the same finding two years running. A constraint that specific, named by that many people, with that much money and attention aimed at fixing it, did not move. When a problem holds still under that kind of pressure, the usual reason is that everyone is solving the wrong version of it.
Clarity is not a thing you produce
The wrong version goes like this. Clarity gets treated as an output. You hold the offsite, you argue for two days, you leave with five priorities and a deck, and the box is checked. The artifact exists, so the clarity is assumed to exist alongside it. Everything after that gets filed under communication, which is why the remedy is always another town hall or a cleaner slide.
The deck is a photograph of a decision taken on one day, under one set of conditions, by the handful of people who were in the room. Then the market shifts. A competitor moves. Two of the five priorities turn out to fight each other once real budget is attached. A key hire leaves and takes half the context with her. The photograph does not update itself. Six weeks on, the words on the slide still parse as English while meaning something different to everyone reading them, and the leader who can recite it has the least view of that drift, because she is the one person who never has to ask what it means.
Clarity is not a document you publish. It is a condition you keep, and it begins to spoil the moment the world it described moves on.
I learned this backwards, from the language people use when they call me. They ask for accountability training when their real trouble is that no one can say what they are accountable for. They ask for better communication when the thing that needs communicating has not been decided in months. Executives do not fund guesswork; they fund clarity, and they are frequently paying for it in the wrong currency, buying workshops when what the place needs is for someone at the top to make a fresh decision out loud and keep making it as the ground moves.
What renewal actually looks like
The organizations that stay out of that 28 percent are not the ones with the best-written strategy documents. They are the ones where direction gets re-decided on a rhythm. Someone stands up on a known cadence and says what still holds, what changed, what they are dropping, and what that means for the person three levels down who has to choose between two tasks on Thursday. It is unglamorous work. It looks like repeating yourself. It feels, to the leader doing it, like admitting the last version was incomplete, which is exactly why so many avoid it and reach for the slide instead.
Slow decisions have more than one cause. I have written before about the way organizations pile on approval steps until a simple yes takes a month, in an earlier piece on decision drag, and that failure is real and separate from this one. This one is harder to see and it costs more. The decision gets made once, cleanly, and then goes untouched while the conditions that justified it drift out from under it. No process audit catches that, because nothing is broken. The machinery works fine. It is producing yesterday's answer with great efficiency.
So the question I would put to any leader who keeps naming clarity as the thing holding them back is not whether their strategy is good. It probably is. The question is when they last re-decided it in front of the people who have to carry it, and whether they could tell, today, if it had already gone stale. What would you check to find out?
If any of this landed, there is a deeper version of it in the book. An organization can look like it is executing beautifully, every ceremony run and every metric green, and still deliver nothing the business actually needed. Agile Sucks! (When You Do It Wrong) takes that failure apart and shows what leaders who catch it early do instead. If the distance between looking aligned and being aligned is one you have felt in your own shop, the book is worth an evening. The link is just below.
Read Agile Sucks! (When You Do It Wrong) →References
- LHH. (2026, March 26). 2026 View from the C-Suite: Executive turnover falls sharply as AI accountability and decision-making gaps define leadership agenda [Press release]. LHH, a business unit of the Adecco Group. Survey of 2,530+ companies fielded Q4 2025. https://www.lhh.com/en-us/insights/pressroom/lhh-2026-c-suite-research ↩