A while back someone in one of my learning groups described a manager he had worked under, a plant manager out west who had been handed a failing site and told to turn it around. The mandate was total. Fix the throughput, repair the culture, get the numbers back inside a year. What he could not do was authorize overtime, swap the maintenance vendor, or move a single line lead without three signatures from a regional office two time zones away. He owned every outcome and controlled almost none of the inputs. Nine months in, he was the one sitting through the performance review, while the people who held the real levers stayed comfortably out of the room.
I keep noticing how ordinary that arrangement has become, and how far up the org chart it now reaches. We tend to picture the authority problem living near the floor, with the frontline supervisor who can listen but cannot decide. It has climbed.
The people whose whole job is strategy, and who mostly cannot decide it
Deloitte, a firm that makes its money selling strategy advisory work, published its annual survey of chief strategy officers in February.1 These are the executives whose entire title is strategy. Thirty-five percent of them said they co-lead or fully own the decision-making on their own organization’s top priorities.1 The rest sit somewhere below that line. Nearly two-thirds reported leading cross-functional transformation efforts, and more than half said they drive enterprise-wide agendas,1 which means the labor of strategy has been loaded onto them while the authority over the decisions those agendas depend on has stayed somewhere else. Deloitte gave the pattern a name worth borrowing. The mandate gap.
You can hand a person the entire weight of a strategy and still hold back the one thing that makes strategy more than a document, which is the right to choose and to answer for the choice.
The same survey found that ninety-five percent of these strategy chiefs expect competitive pressure and AI-driven disruption to reshape their priorities this year, while only twenty-eight percent said they co-lead the AI decisions doing the reshaping.1 So the largest strategic movement most of these companies will face is being decided by people other than the ones formally answerable for strategy. This is a habit, built on purpose without anyone quite meaning to, and no single bad org chart could account for how widespread it has become.
Why companies keep building the gap
Here is the uncomfortable read. Organizations reward the appearance of strategy far more reliably than the act of deciding. Naming a chief strategy officer feels like acquiring strategic direction. The quarterly offsite, the priorities deck, the tidy list of objectives, all of it lets a leadership team believe a choice has been made when what has actually happened is that a choice has been described. Describing is safe. Deciding puts a name on the result.
There is an old distinction between strategic thinking and strategic planning that explains much of this. Thinking is broad and generous, and everyone gets invited in, because inviting people in costs nothing and feels collaborative. Planning is where resources get committed and something concrete gets ruled out, and that tends to stay reserved for a smaller circle, often an unnamed one. So the strategy function generates an enormous volume of thought and produces very few binding decisions, and the person at its head learns to spend the day managing upward for permission rather than running the work he was hired to run.
I watched a version of this on a board once. Committees were asked to drive initiatives, then discovered they could not resolve a budget line or make a call that held, because those stayed with the executive committee. Everyone was busy. Almost no one was deciding. The initiatives crept along at the speed of the next full board meeting, which is to say barely.
What splitting the two actually costs
In the Navy I learned to distrust any arrangement where responsibility and authority live in separate bodies, because accountability curdles into performance once that split exists. The named owner cannot act, so he narrates. He builds the deck that shows he is on top of it. He escalates. He waits. The work stalls in the space between the person who is answerable and the people who can actually move money and headcount, and by the time anyone notices, the story has already been written as the owner’s failure, exactly the way it was written for that plant manager.
The repair is structural, and it runs in one of two directions. Either you push the decision rights down until they sit with the person carrying the responsibility, or you say plainly that the role is advisory and stop dressing it in the language of ownership. What no organization can keep doing is handing someone the weight, keeping the wheel, and then calling the outcome a leadership problem when the site fails to turn around.
So here is the question I would put to any executive team that has just appointed someone to own a priority. When the moment arrives to commit real money or move real people, whose call is it, and does the person you just made accountable already know the answer?
If you have ever handed someone a mandate and quietly kept the authority that would have let them use it, the book has a chapter you will recognize. We follow a company that poured more than a million dollars into the apparatus of planning, the offsite events and the endless churn of new owners, while real ownership kept slipping through everyone’s fingers. What went wrong, what would have held it together, and why the money was never the real problem, it is all in there. The link is just below.
Read Agile Sucks! (When You Do It Wrong) →References
- Deloitte. (2026, February 12). Amid persistent volatility, chief strategy officers face rising expectations and limited bandwidth [Press release]. Deloitte United States. https://www.deloitte.com/us/en/about/press-room/deloitte-2026-chief-strategy-officer-survey.html ↩